A Legacy of Strengthening Animal Shelters and Communities.

Operational Assessments & Shelter Evaluations
Through the National Center for Animal Shelter Evaluations, we provide comprehensive operational assessments, also known as shelter evaluations, that deliver an objective roadmap for improving performance, efficiency, and outcomes.  Click the website link above to visit our dedicated website and learn more about this specialized service.

Professional Consulting
Whether you need assistance addressing day-to-day operational challenges, improving animal care and customer service, implementing Capacity for Care strategies, strengthening field services programs such as animal control and humane investigations, evaluating programs, developing leadership, or planning for the future, our professional consulting services provide practical, experienced guidance and customized solutions tailored to your shelter’s unique situation, goals, and community needs.

Governance & Leadership
Strong organizations start with strong leadership. Whether you are looking to strengthen board effectiveness, clarify roles and responsibilities, develop strategic direction, support executive leadership, or navigate organizational change, our governance and leadership services provide practical guidance, experienced insight, and customized solutions tailored to your shelter’s unique goals, culture, and community needs.

tandard Operating Procedures Development
Well-written procedures help your team work more consistently, confidently, and effectively every day. Whether you need to create new SOPs, update existing practices, or bring greater clarity and accountability to your operations, we can help develop practical, easy-to-follow procedures that align your shelter's policies and practices with industry best practices while reflecting your organization's unique needs, culture, and goals.

Training & Staff Development
Great shelters are built by great teams. We provide engaging, practical, on-site training in areas such as cleaning and sanitation, customer service, animal care, field services, and leadership development, all tailored to your shelter's unique needs. As an industry insider with extensive hands-on experience in animal sheltering, Tim understands the day-to-day challenges facing shelter professionals, creating a level of trust and credibility that staff and leadership appreciate because the training comes from real-world experience in the field, not just theory.

Strategic Planning
Every shelter wants to make a greater impact, but getting from where you are today to where you want to be tomorrow requires a clear path forward. Whether you're looking to increase live outcomes, implement Capacity for Care, expand community programs, improve field services, strengthen partnerships, or prepare for future growth, we facilitate collaborative strategic planning processes that bring stakeholders together and create practical, achievable roadmaps tailored to your shelter's unique goals, challenges, and opportunities.

 "It was a pleasure collaborating with Tim of Animal Shelter Services. His critical assessment and specialized expertise provided tremendous value throughout the evaluation of all five New York City centers." 

-George Troiano

Director

Facilities Resource Management

Department of Health & Mental Hygiene

New York City, NY

“Working with Tim on this project was a pleasure. He maintained regular communication throughout the evaluation process and took the time to walk our team through key findings at the shelter so we could better understand his observations and recommendations. We were very pleased with the entire experience and would gladly recommend Tim to others.”

-Keith Salas

Assistant City Auditor

Austin City Auditor's Office

Austin, TX

"I enjoyed working with you on this evaluation and appreciate your insights into our facility and our operations. I think there are some other shelters here in the state who could benefit from working with you, so I'll reach out with some names for you after the conference next month."

-Jorge Otega

Animal Services Director

Guilford County Animal Services